All services of the Basic tier are included by default, plus the services below.
A dedicated team is assigned to provide consistent service. History tracking enables fast response.
NewResponds immediately when outages occur, regardless of nights, weekends or public holidays.
NewSafely backs up your data to 100GB of external storage.
NewReceive outage alerts through your preferred channel, such as email, SMS or KakaoTalk.
NewProvides a monthly report with server status, outage history and resource usage.
NewWe reboot your server remotely on your behalf.
New24-hour outage response minimizes night/holiday downtime and prevents business losses.
Network-separated external backup lets you safely recover data even in the event of ransomware or hardware failure.
Receive consistent service from a dedicated team and track server status systematically with monthly reports.
Worried about ransomware and hacking threats?
View the Security tierOnline stores running 24 hours where night-time outage response is essential
When you need stable service operation but have no dedicated IT staff
When you handle important data such as customer and transaction data and backup is essential
When systematic server management becomes necessary as your service grows
| Key Features | Basic | Operating (current) | Security |
|---|---|---|---|
| Monthly fee | Free | ₩120,000 | ₩200,000 |
| 24-hour outage response | |||
| Dedicated team assigned | |||
| External backup | 100GB | 200GB | |
| Security Solutions |
Yes, all Operating tier services are applied within as little as 1 business day after the upgrade request. We will notify you once the dedicated team assignment, backup setup and so on are complete.
If you need additional backup capacity, it can be expanded for a separate fee. Alternatively, you can upgrade to the Security tier, which includes 200GB by default.
When an outage is detected, the initial response is made within 15 minutes on average. You can receive real-time updates by email, SMS and KakaoTalk.
It includes server resource usage (CPU, memory, disk), traffic analysis, outage history and actions taken, and improvement recommendations. It is provided monthly as a PDF.
Ensure business continuity with the Operating tier
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