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Provided free

Easy server management
Reboot on your behalf

When your server needs a reboot,
we do it for you remotely.
Manage conveniently without visiting the IDC yourself.

Free service
Remote handling
Fast request handling
FREE
Server Reboot on Request
Free
Exclusive to Server Hosting customers
  • Remote reboot service
  • Fast handling after request
  • Request via My Page
  • Request by phone/email
Get started with Server Hosting
Benefits

Reboot Service: Core Values

Convenience

Request easily by phone, email or My Page without visiting the IDC

Fast handling

Reboot performed promptly after your request is received

Free services

No separate charge for the reboot service

Request

Reboot request
How to Request

My Page

Request a reboot in My Page

Phone request

Request by calling the Customer Center

Email request

Request a reboot by email

Dedicated Manager

Request directly from your dedicated manager

Request confirmation

Notification confirming your request

Reboot in progress

An engineer performs the reboot

Completion notice

Reboot completion notification sent

History management

View reboot request/completion history

FAQ

FAQ

How long does it take after I request a reboot?

Requests made during business hours are usually handled within 10–30 minutes.

Can I request a reboot at night?

In urgent cases, please contact the Customer Center at 02-6953-9082 or email [email protected].

Do you check the service after the reboot?

Yes, after the reboot we check that services are running normally and send you a completion notice.

Start Server Hosting today

Includes the reboot service and all free services

Free Consultation Phone consultation

We answer all your IT-related questions.

Ask Us Anything

YourIT experts will answer your questions quickly and easily.

Customer Center 02-6953-9082
Email Inquiry [email protected]
Business Hours Weekdays 9:00–18:00
FAX 0504-332-6697