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Provided free

A partner you can trust
A dedicated 1:1 manager

Every server operation issue
is resolved directly by your dedicated technical manager.
One person takes responsibility from start to finish, even for complex technical questions.

Dedicated 1:1 assignment
Professional engineer
Fast Response
FREE
Premium service
Free
Exclusive to Server Hosting customers
  • Dedicated 1:1 technical manager
  • Direct consultation with a professional engineer
  • Fast response to technical questions
  • One-stop resolution of server issues
Get started with Server Hosting
Benefits

Dedicated Manager: Core Values

Consistent service

Instead of a different contact each time, one person who knows your history supports you

Fast response

Your dedicated manager understands the situation immediately and resolves it quickly

Customized consulting

We understand your environment and propose the best solution

Support

Dedicated Manager
Scope of Support

Technical consultation

Server configuration and optimization consultation

Troubleshooting

Root cause analysis and resolution of server issues

Configuration support

Service configuration and tuning

Performance consultation

Server performance improvement proposals

Security Consultation

Guidance on strengthening security

Scale-up consultation

Guidance on server expansion and upgrades

Contract management

Contract status and billing information

Emergency contact

Direct line for emergencies

Architecture

Dedicated Manager Support Structure

A dedicated 1:1 manager resolves all technical questions in one stop

Customer
Phone Direct connection
Email Fast Response
Ticket My Page
Request received
Dedicated Manager
Professional engineer
Resolution/guidance
Scope of Support
Technical support
Technical consultation
Troubleshooting
Configuration support
Contract management

A dedicated 1:1 manager understands your company's history and provides customized technical support

FAQ

FAQ

When is a dedicated manager assigned?

A dedicated manager is assigned when your Server Hosting contract is completed, and an email with their contact information is sent to you.

Can I contact my dedicated manager directly?

Yes, you can contact them directly by email and phone. We respond quickly during business hours.

Can I request a different manager?

Yes, if you have a particular reason, you can request a change of manager.

Start Server Hosting today

Includes a dedicated manager and all free services

Free Consultation Phone consultation

We answer all your IT-related questions.

Ask Us Anything

YourIT experts will answer your questions quickly and easily.

Customer Center 02-6953-9082
Email Inquiry [email protected]
Business Hours Weekdays 9:00–18:00
FAX 0504-332-6697