Gaining logistics visibility by building a cargo tracking system

Challenges Before Adoption

Time-consuming cargo location checks. Difficulty tracking the delivery process. Unable to give customers accurate estimated arrival dates. Time wasted on individual checks.

YourIT's Solution

Cargo tracking system. Integrated delivery status dashboard. Automatic alerts for anomalies (delays). Delivery status lookup on the customer portal.

Results

80% shorter cargo location check time. Better delivery forecast accuracy. 40% fewer customer claims. 50% shorter response time to customer inquiries.

- Youngho Jeon, Deputy General Manager, Operations Team, JJ Logistics