Improving service quality by building online learning platform infrastructure

Challenges Before Adoption

Uneven learning outcomes from offering the same curriculum to all students. Identifying each student's weak points took a long time. Difficulty recommending suitable content among thousands of learning materials. Lack of objective data for parent consultations.

YourIT's Solution

Learning behavior data collection and analysis pipeline. AI-based weak point diagnosis and personalized content recommendations. Real-time learning progress dashboard. Automatic learning reports sent to parents.

Results

40% higher learning completion rate. 15% increase in average grades. Ranked first in parent satisfaction. Re-enrollment rate increased from 85% to 92%.

- Haneul Lee, Manager, Content Planning Team, Z Edu